Returns & Exchanges Policy

At Pain Relief Australia, we want you to be completely satisfied with your purchase; if your item isn't the perfect fit, you can return it within 30 days of delivery. All returned items must be in their original, unworn condition with all tags and packaging intact.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all labels are attached and the garment is securely protected.

• 3.
  Ship to Our Warehouse

  Print your prepaid shipping label (if applicable) and drop off the package at any Australia Post location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or store credit within 5-7 business days.